Privacy Policy
The information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile
How we collect the information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect the information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store your information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Cookies
Cookies are small pieces of data stored on your browser. They are typically used to keep track of the sttings users have selected and the actions they have taken on our site. In accordance with data privacy regulations, we must inform our visitors that we are using cookies on our site. We use cookies to provide you the visitor the most simple and efficient version of our site, We can identify our registered members, monitor and analyse the performance, operation and effectiveness of our wix platform. Most importantly we can ensure our platform is secure and safe to use.Please find the different cookies and details we use below.
XSRF-TOKEN - Session only used for security reasons
hs - Session only used for security reasons
svSession - 12 month duration and used in conjunction with user login
SSR-caching - 1 minute duration used to indicate the system from which the site was rendered
_wixCIDX - 3 month duration used for system monitoring and debugging
_wix_browser_sess - Session only used for monitoring and debugging
consent_policy - 12 month duration used for cookie banner parameters
smSession - Session only used to identify logged in site members
TS* - Session only used for security and anti-fraud reasons
bSession - 30 minutes duration used for system effectiveness measurement
fedops.logger.X - 12 month duration used for stability/effectiveness measurement
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We also use google analytics which collect their own cookies to collect information and report site usage statistics without persoanlly identifying visitors to google.
_ga - 2 year duration used to distiguise one visitor from another
Each "_ga" cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.
Withdraw your consent ?
If you don’t want us to process your data anymore, please contact us at info@roscoeltd.co.uk
Updates !
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@roscoeltd.co.uk